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EVIE Bikes logo

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How to track my order?

You can easily keep track of your order in two places on the website. 1. Chatbot. 2. EVIE Bikes Support Page. Alternatively, you can also reach our helpful customer happiness team at [email protected].

Do you sell second-hand / discounted / factory outlet EVIE bikes?

This service is not available as we intend to maintain the safety and quality control of EVIE.

Where can I find more information about EVIE products and my order?

Feel free to contact us through email or take advantage of the integrated chatbot on our website for any inquiries. Additionally, our Knowledge Base at https://support.eviebikes.com provides a wealth of self-help articles and FAQs for your convenienc

How can I cancel my order?

Orders can be cancelled up to 24 hours before shipping. Simply go to our support page at https://support.eviebikes.com and click on 'Cancel Order'. Alternatively, you can also reach out to a customer service representative via chat or email at suppor