What is EVIE Bikes Refund Policy?
EVIE Bikes has a 14-day refund policy where it allows you to request a return within 14 days from the date you received your item. More details on our Returns and Refund policy can be found here.
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Refunds and Returns
How do I request a refund?
If you wish to initiate a return, kindly reach out to us at [email protected]. More details on our Returns and Refund policy can be found here.
How will I receive my refund?
Once your return request is accepted, the refund will be processed within 10 business days and will be credited to your original payment method. However, keep in mind that it may take some time for your bank or credit card company to process and be r
What should I do if the delivered item is damaged?
Please examine your order carefully upon receiving it. If you happen to receive any item with damages or received an incorrect item, please inform us promptly within 3 days of receiving your shipment so that we can investigate the matter and take nec
Can items be exchanged?
All goods and services purchased cannot be exchanged. We encourage customers to carefully review their selections before completing their purchase to ensure satisfaction with the chosen items. If you have any questions or concerns about a specific pr